Shipping policy

Perfumes Capital is committed to providing fast and reliable delivery for all online orders placed through our website.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a confirmation notification along with tracking details (where applicable).

Delivery Time & Method

We ship throughout the United Arab Emirates via trusted courier partners.

Estimated delivery time after dispatch:

  • Dubai & Sharjah: 1–2 working days

  • Abu Dhabi & Other Emirates: 2–4 working days

Please note that delivery times may vary during peak seasons, promotions, or due to unforeseen courier delays.

Shipping Fees

Shipping charges are calculated and displayed at checkout.
From time to time, free delivery promotions may apply.

Failed Deliveries / Missed Attempts

If the courier is unable to deliver the order after multiple attempts due to customer unavailability or incorrect address details, the order may be returned to us. In such cases, additional re-delivery fees may apply.

Order Modifications

Once an order has been dispatched, address changes or modifications cannot be guaranteed. Please ensure all details are correct before completing checkout.

Delivery Restrictions

Certain areas may be classified as restricted or remote zones by our courier partners. If your address falls under such a category, our team may contact you to discuss alternative delivery options.

Damaged or Missing Items

If any item in your order arrives damaged or missing, please contact us within 48 hours of delivery with photos and order details so we can assist accordingly.

International Shipping

Currently, orders placed on this website are only delivered within the United Arab Emirates. For international inquiries, please reach out to our team.

Customer Support

For any questions related to shipping, delivery, or tracking, please contact us at:
info@perfumescapital.com
or via WhatsApp at +971 54 307 2097‬